Van Rensselaer Manor, located in Troy, New York, is a skilled nursing facility designed to provide both long-term care and rehabilitation services. As a nursing home certified by both Medicare and Medicaid, it accommodates 337 current occupants and has been a Medicare participant since October 1, 1968. This facility offers a range of services aimed at supporting resident health and well-being, including the development of individualized care plans. These plans cater to residents requiring rehabilitation following surgery as well as those in need of chronic health management. The facility further offers transportation arrangements for medical purposes, helping residents access necessary health services outside the Manor. Resident and family counseling services are also available, fostering communication and understanding regarding care and treatment plans.
Despite its comprehensive care offerings, reviews of Van Rensselaer Manor reveal a mixed reputation. Some residents and families commend the facility for maintaining a clean and tidy environment and acknowledge certain areas of the facility for delivering high-quality and compassionate care. On these praised floors, staff are recognized for their attentiveness and professionalism. Additionally, recent enhancements in care technology and infrastructure aim to bolster comfort and service delivery, a testament to the facility's ongoing improvement efforts.
However, the facility faces criticism in specific aspects. Reports from residents and families highlight severe understaffing issues that reportedly lead to inadequate care, including instances of residents being left unattended and experiencing medication errors. Allegations of negligence in management and instances of unsatisfactory or abusive interactions with some staff members contribute to the challenging working environment, as described in several reviews. These concerns underscore the need for ongoing attention to staffing levels and management practices to ensure the well-being of both residents and staff members at Van Rensselaer Manor.
Costs at this community start at $11,495 and range up to $13,334. The average price in the community is $12,415, which is more than the average price in the area of $6,836. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
