Vi at Palo Alto is a luxury Continuing Care Retirement Community (CCRC) situated in Palo Alto, California. This facility provides a comprehensive range of living arrangements, including independent living, assisted living, skilled nursing, and memory care services. Residents at Vi have access to a continuum of care, allowing them to comfortably age in place while receiving varied levels of medical and personal support as needed. The community continually aims to enhance its facilities and services, maintaining high standards for senior living and care. Tailored amenities and healthcare services are central to the community’s offerings, combining upscale living with extensive care capabilities designed to meet each resident's individual needs.

Vi at Palo Alto offers a variety of specialized care services focusing on the health and wellness of its residents. The facility provides medication management and coordination to ensure that each resident receives the correct prescriptions and dosages. As a secured community, Vi at Palo Alto is specifically designed to accommodate residents experiencing memory loss with a dedicated Memory Care Only Community. The design and operations focus on safety and comfort, catering to various needs including incontinence care and ambulatory care. For residents requiring diabetes care, there are appropriate medical resources and staff support available. Residents can also engage in clubs and communities to promote social interaction and mental stimulation, often supervised by staff who speak English to ensure clear communication. The community strives to create engaging and supportive environments that cater to both physical and cognitive health.

Transportation services at Vi at Palo Alto are designed to serve both medical and non-medical needs of the residents. Complimentary transportation is available for residents, facilitating easy access to medical appointments as well as leisure outings and shopping trips. This service ensures that residents can maintain their independence and quality of life by participating in various activities and ensuring they receive necessary medical care outside of the facility.

Vi at Palo Alto receives mixed reviews regarding its services and care quality. Many reviewers commend the attentiveness and professionalism of the nursing and therapy staff, highlighting specific employees who contribute positively to residents' experiences. Successful rehabilitation outcomes, engaging activities, and high-quality meals are often praised, contributing to a warm and stimulating environment. However, other reviews point to significant concerns including perceived neglect, poor communication among staff, and unmet care standards. Some families report having to hire private 24/7 care due to dissatisfaction with the services provided. These contrasting reviews reflect a diverse range of experiences, suggesting potential residents should carefully consider the facility's strengths and weaknesses when evaluating its suitability for their needs.

Costs at this community start at $2,795 and range up to $8,695. The average price in the community is $5,745, which is less than the average price in the area of $6,058. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.