Villa Mesa Care Center, located in Upland, California, is a nursing home providing a range of care services to its residents. This facility is certified by Medicare and Medicaid and has been a Medicare participant since June 1, 1972. With a current occupancy of 92 residents, Villa Mesa Care Center offers extensive medical support and therapeutic services. Primary care services include nursing support, stroke care, and restorative nursing, with an emphasis on continence management, wound care, and pain management. The facility also offers specialized care such as hospice and respite care, along with IV therapies. Residents have access to various therapeutic services, including physical therapy, occupational therapy, and speech therapy. Furthermore, the facility provides essential services including podiatry, dental care, vision care, and hearing care. Additional amenities comprise laundry and dry cleaning services, and the facility actively encourages resident and family counseling through organized meetings and activities.
Despite the range of services available, feedback from residents and their families reveals mixed experiences at Villa Mesa Care Center. Positive reviews highlight courteous staff interactions, the convenience of setting up video calls for family contact, and satisfactory medical treatment during repeated visits. However, concerns have been raised about under-staffing, leading to perceived neglect and delayed responses from the nursing staff, particularly at night. Some reviews mention patients being left in unsanitary conditions and note ineffective communication between the staff and families. These issues suggest a potential lack of supervision and inadequate patient safety measures. While some families reported positive experiences and attentive care, the facility has received critical reviews regarding neglect and mismanagement, particularly concerning staff responsiveness and environmental cleanliness.
Costs at this community start at $5,114 and range up to $9,050. The average price in the community is $7,082, which is more than the average price in the area of $5,943. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
