Villaspring of Erlanger, situated in Erlanger, Kentucky, is a senior living community that primarily offers assisted living services combined with skilled nursing and rehabilitation care. It caters to individuals needing both short-term and long-term medical support. The facility accommodates 134 residents and is certified by Medicare and Medicaid, having been a Medicare participant since November 2000. In addition to providing traditional care services, Villaspring also offers memory care for residents with cognitive impairments. Residents and families have access to resources like resident and family counseling, as well as onsite amenities such as a barber and beauty salon, to enhance their living experience.
At Villaspring of Erlanger, medical support is bolstered by a team that includes nurses and physical therapists. The facility addresses various healthcare needs, including specialized stroke care for patients recovering from such events. Despite these offerings, reviews from residents and families present a mixed picture. While some families appreciate specific staff members for their dedication and attentiveness, there are concerns about patient safety and staffing levels. Reviews indicate delayed responses to call lights, miscommunication regarding health status, and incidents of mishandled personal belongings. The perception of understaffing is particularly noted during weekends and evenings, leading to less frequent attention for residents. Furthermore, there are reports of delays in symptom management and medication administration which have occasionally led to severe health issues. While some families find comfort in the care provided, others express dissatisfaction due to disparities between promised services and actual delivery, especially in terms of therapy and general nursing care capabilities.
Costs at this community start at $2,650 and range up to $7,604. The average price in the community is $5,127, which is less than the average price in the area of $5,257. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.