Walnut Creek Willows is a senior living community located in Walnut Creek, California. The facility provides both assisted living and memory care services to older adults. Residents at Walnut Creek Willows receive support with daily activities such as bathing, dressing, and mobility, and have access to medication management services to ensure proper adherence to prescribed treatments. The community offers a selection of private or semi-private rooms, meal services, and a variety of group activities designed to encourage social engagement and foster a sense of community. Additional amenities include a secured environment for memory care residents and an on-site barber and beauty salon. Staff members are able to communicate with residents in both English and Spanish, supporting a diverse community.
Walnut Creek Willows provides care tailored to specific health needs, including diabetes management, incontinence support, and ambulatory care for those with mobility challenges. The memory care program is designed to assist individuals with Alzheimer’s disease and other forms of dementia, and includes a secured community to reduce the risks associated with wandering. Staff assists residents with specialized needs, such as monitoring blood sugar levels for those with diabetes and providing support for those experiencing incontinence. Medication management is available to all residents, ensuring timely and accurate administration of prescriptions.
The community’s transportation services include both complimentary and transportation-at-cost options. These services are available for medical appointments, such as doctor visits or therapy sessions, as well as non-medical purposes like shopping trips or community outings, supporting residents’ access to both healthcare and social activities outside the facility.
Residents and families report a range of experiences at Walnut Creek Willows. Many highlight the facility's cleanliness, inviting common spaces, and the variety of activities available. Several reviews mention that rooms are well-kept, and that staff are generally caring, attentive, and maintain a favorable staff-to-resident ratio. However, some concerns have been raised regarding room maintenance, including outdated décor and the need for minor repairs. There are also reports of communication challenges, with some families finding it difficult to reach residents by phone or get responses to inquiries. In memory care, family members have noted apprehensions over security and occasional staffing shortages. While residents’ basic needs, such as food and cleanliness, are broadly addressed, some families believe emotional support and accommodation of individual preferences could be improved, particularly for residents with fewer family connections. Overall, Walnut Creek Willows offers a structured, community-oriented environment with a focus on safety and care, while ongoing improvements in communication, individualized attention, and facility maintenance have been suggested.
Costs at this community start at $2,795 and range up to $8,700. The average price in the community is $5,747, which is less than the average price in the area of $5,846. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.