Watercrest Santa Rosa Beach, located in the picturesque coastal town of Santa Rosa Beach, Florida, is a premier care facility that specializes in memory care services, while also offering a range of assisted living options. Known for its serene and beautifully landscaped surroundings, this community is designed to provide a tranquil and supportive environment for seniors. At the heart of Watercrest Santa Rosa Beach is a team of dedicated staff members, including the compassionate and highly-regarded Joy Hankins-Beene, Kim Haddon, and Dave. Their commitment to personalized care and genuine involvement in residents' lives is frequently celebrated by both residents and their families, creating a sense of trust and security within the community.
The facility is renowned for its inviting and homely atmosphere, which is akin to a close-knit family setting. The well-maintained amenities and facilities are thoughtfully designed to enhance the comfort and well-being of residents. From tastefully decorated common areas to private and semi-private accommodations, every detail is crafted to promote a sense of belonging and ease. Residents are encouraged to engage in a variety of stimulating and engaging activities, which are tailored to cater to different interests and abilities. These activities range from arts and crafts sessions to group exercise classes, aimed at fostering social connections and maintaining physical health.
Watercrest Santa Rosa Beach also places a strong emphasis on culinary excellence, offering residents a dining experience that features a diverse menu of nutritious and delicious meals, prepared by experienced culinary staff. This focus on quality dining not only ensures nutritional needs are met but also enhances the overall living experience.
Despite the overwhelmingly positive feedback regarding the care and services provided, there have been some concerns raised about the administration's approach to handling complaints. Specific issues have been noted regarding the transparency of management decisions, particularly in relation to the eviction process and the perceived lack of an appeal mechanism for lease terminations. Allegations of review censorship have also been mentioned, prompting calls for greater openness and communication from the management team.
Nevertheless, the dedication of the caregiving staff remains a highlight for many, as they continue to deliver exemplary service and support to the residents. The community's commitment to fostering a nurturing and vibrant environment is continuously praised, making it a sought-after choice for families seeking quality memory care and assisted living solutions in the Santa Rosa Beach area.
Costs at this community start at $3,275 and range up to $7,604. The average price in the community is $5,439, which is more than the average price in the area of $4,449. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.