The Waters of New Castle is a nursing home located in New Castle, Indiana, providing services that include skilled nursing care, rehabilitation, and long-term care. Certified by both Medicare and Medicaid, this facility has been a Medicare participant since August 12, 1987. It accommodates around 60 residents, offering a range of services aimed at addressing the diverse needs of its occupants. The facility emphasizes individualized care plans with services that include physical, occupational, and speech therapies, wound care, medication management, and respite care. Residents also have access to specialized medical support through affiliations with institutions such as Saint Louis University Hospital.
Despite these service offerings, reviews of The Waters of New Castle highlight a clear need for improvement in its operations. Several accounts relay negative experiences, pointing to issues such as inadequate medical care, poor hygiene, and a lack of effective communication with families. Strong concerns are raised about neglect, unprofessional behavior from staff, and instances of physical neglect, including bruises and bedsores observed post-transfer by hospital staff. However, not all experiences are negative; some families note positive interactions, describing the staff as attentive and caring. The facility is tasked with addressing these mixed reviews to enhance standards and provide consistent, holistic care to all residents. Various clubs and communities are organized within the facility to foster a sense of community and engagement among residents, supporting both their emotional and social well-being. Resident and family counseling services are also available to aid in navigating the complexities of care and decision-making processes.
Costs at this community start at $1,547 and range up to $7,604. The average price in the community is $7,604, which is more than the average price in the area of $5,377. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
