Wellington Residential Care, LLC is an assisted-living facility located in Dallas, Texas. It provides various care services designed to support residents in their daily lives while promoting a comfortable and supportive environment. The facility caters to individuals requiring assistance with personal and medical care, offering a range of services to address diverse needs.
At Wellington Residential Care, LLC, several specialized care services are made available to accommodate residents with distinct requirements. Incontinence care is provided to ensure hygiene and comfort, with dedicated staff onsite to assist in managing these needs discreetly. For individuals with mobility challenges, ambulatory care services are offered, including support with walking and the use of mobility aids. The community is a secured facility, providing an environment that prioritizes safety and includes controlled access for added security. Additional amenities include an on-site barber and beauty salon, allowing residents to maintain their grooming and personal care conveniently. For residents managing diabetes, personalized diabetes care is available to assist with monitoring and managing their condition effectively.
The facility offers complimentary transportation services to its residents, enabling easy access to various destinations. These services are available for both medical appointments and non-medical outings, ensuring residents can attend healthcare appointments and engage in community activities outside the facility, thus supporting their health and wellness needs.
Feedback from residents and families of Wellington Residential Care, LLC highlights several administrative challenges, particularly related to insurance handling and communication. Families have reported unexpected complications with insurance paperwork, especially concerning healthcare providers and prescriptions. Despite initial assurances, many found these processes were not properly managed, leading to frustration. The facility's staff reportedly attributed these issues to external factors, such as the resident’s physician, rather than addressing the internal administrative lapses. Requests for refunds due to these miscommunications were often met with only partial reimbursements, adding to families’ dissatisfaction. These difficulties have underscored a lack of accountability and transparency, leading to negative experiences for many residents and their families, particularly concerning administrative responsibilities and the execution of care promises.
Costs at this community start at $2,595 and range up to $6,525. The average price in the community is $4,560, which is more than the average price in the area of $4,536. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.