West County Care Center, located in Ballwin, Missouri, provides a range of care services specializing in nursing home care and offering additional assisted living support. The facility accommodates 85 current occupants and operates under certifications from both Medicare and Medicaid, with a participation history dating back to January 18, 1989. West County Care Center features a variety of services designed to support residents' medical and personal needs, including access to nurses, laundry and dry cleaning services, and amenities such as a barber and beauty salon. Furthermore, the facility provides specialized care options such as hospice and memory care services to address the distinct requirements of residents with advanced or specialized medical needs. The center also incorporates resident and family counseling, facilitating communication and support throughout the residents' tenure.
The available reviews for West County Care Center present varying perspectives on the facility's operations and care quality. Some positive accounts highlight experiences with caring and responsive staff, clean environments, and a generally welcoming atmosphere. Other favorable reviews include mentions of friendly visitations and noticeable improvements and renovations under new ownership. Conversely, negative feedback points to issues with staff neglect and lack of professionalism, impacting the quality of care residents receive, particularly regarding physical therapy and general caregiving. Concerns such as staff turnover and understaffing are frequently raised, with allegations of misconduct, including theft, negligence, and hygiene problems, reported to have adversely affected resident health and security. These reviews collectively suggest a disparity in experiences, possibly attributed to the variability in staff interaction and timing of visits, reflecting a complex operational environment at West County Care Center.
Costs at this community start at $2,500 and range up to $6,180. The average price in the community is $4,340, which is less than the average price in the area of $4,424. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.