West Hills Health And Rehab in Knoxville, TN, provides nursing home care with a focus on rehabilitation and skilled nursing services. The facility is equipped to support individuals requiring short-term rehabilitation following surgery or illness, as well as those who need long-term care due to chronic conditions. Key services include physical, occupational, and speech therapy aimed at aiding recovery and enhancing daily living activities. The facility primarily serves elderly residents who need assistance with various health care needs.
Regarding care and medical support, West Hills Health and Rehab offers a range of services that include incontinence care, ambulatory care, diabetes care, and wound care. However, reviews indicate several concerns about these services. For incontinence care, there are reported issues with timely assistance, which can result in inadequate hygiene practices. Ambulatory care services aim to assist residents with mobility, but there are complaints about delays in response times when help is needed. Diabetes care includes monitoring blood sugar levels and managing medication, but concerns about neglect and staff inattentiveness may affect the effectiveness of these services. Wound care involves specialized attention for healing injuries, but reviews suggest the presence of inadequate resources and support, potentially impacting care quality. Despite these issues, some family members have noted positive experiences with certain staff members, particularly in therapy units, highlighting a mix of attentive and compassionate care in specific aspects of the facility’s operations. Nonetheless, these positive comments are relatively few compared to prevalent reports of systemic care challenges.
Costs at this community start at $1,550 and range up to $6,214. The average price in the community is $3,882, which is less than the average price in the area of $4,081. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
