West Melbourne Health & Rehabilitation Center is a nursing home located in West Melbourne, Florida. The facility provides comprehensive care and medical support to its residents, with a focus on aiding individuals with diverse healthcare needs. Certified by Medicare and Medicaid, this center has been a participant in the Medicare program since September 3, 1980. Housing 149 residents, the center offers a range of services designed to assist with varying levels of healthcare requirements, including memory care for those with cognitive impairments, stroke care, and pain management. The center also provides occupational, physical, and speech therapy, supported by a team of nurses and therapists dedicated to aiding residents in their recovery and improving their quality of life. Moreover, the facility includes wound care services as part of its comprehensive care offerings, and supports residents and their families through counseling services. As a Catholic organization, it likely incorporates spiritual guidance into its care model.
The resident and family reviews of West Melbourne Health & Rehabilitation Center show a mixed reputation with both favorable and unfavorable experiences. Complaints often mention unprofessional conduct from staff, such as unauthorized haircuts and general neglectful behaviors, which have led to traumatic experiences for families. Specific criticisms focus on claims of physical abuse of patients, substandard food quality, unhygienic conditions, understaffing that results in extended wait times for assistance, and adverse health impacts. Some reports describe the facility as outdated with unsafe conditions. However, positive reviews highlight the compassion and dedication of certain staff members, emphasizing the care and attention provided by the occupational and physical therapy teams. Despite the challenges, these reviews suggest that some residents experience meaningful and compassionate care, particularly noting the thoughtfulness during difficult periods. The reported experiences thus indicate variability, potentially influenced by individual care units or specific staff members' engagement.
Costs at this community start at $5,474 and range up to $7,482. The average price in the community is $6,478, which is more than the average price in the area of $4,838. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.