West Oaks Nursing & Rehab Center is located in Houston, Texas, and offers a variety of care services including nursing homes and assisted living. As a facility certified by both Medicare and Medicaid, it has been a participant in Medicare since February 24, 1995. With 123 current occupants, West Oaks Nursing & Rehab Center emphasizes personalized care plans aimed at addressing the individual medical and emotional needs of each resident. The facility provides a broad spectrum of care options including physical therapy, speech therapy, occupational therapy, and wound care. Additional medical support services available include podiatry, pain management, dental care, dialysis, hospice, and memory care. To ensure a supportive environment, the center also includes amenities like a barber/beauty salon, laundry and dry cleaning services, and opportunities for residents and families to engage in various clubs and communities.

West Oaks Nursing & Rehab Center also offers a resident and family counseling service, helping to facilitate communication and support for its residents. Despite its efforts to provide comprehensive care, reviews from residents and their families present mixed perspectives. Some have reported experiences of neglect, communication issues, and inadequate staffing that have resulted in poor health outcomes. However, specific staff members such as Melisa, Margaret, and Greg have been commended for their professionalism and dedicated service, which highlights notable experiences of commitment and responsiveness. The facility is recognized for maintaining cleanliness within its aging infrastructure, and it is known for a well-coordinated resident transfer process. While some families appreciate the organized care and compassion demonstrated by select staff, others have expressed concerns over inconsistency and negligence in caregiving.

Costs at this community start at $2,875 and range up to $6,235. The average price in the community is $4,555, which is less than the average price in the area of $4,665. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.