West Oaks Senior Care & Rehab Center is a nursing home located in Detroit, Michigan, offering a range of care services primarily geared towards senior residents. The facility provides physical, speech, and occupational therapy, aimed at enhancing residents' functional independence and quality of life. Physical therapy services at West Oaks are designed to help residents improve their mobility, strength, and overall physical health, while speech therapy focuses on aiding those with communication difficulties to enhance their language skills and address swallowing issues. Occupational therapy is available to support residents in mastering daily living activities that promote personal autonomy and safety.
Residents and families have provided varied reviews about the quality of care and medical support at West Oaks Senior Care & Rehab Center. Positive feedback often highlights the friendly and professional nature of the nursing staff, with several comments on how the facility maintains a clean and pleasant-smelling environment. The attentiveness and helpfulness of some staff, particularly in the rehabilitation services, are also noted by some. However, critical reviews bring attention to concerns regarding staffing quality, citing issues like rudeness, disorganization, and neglect of immediate resident needs. Complaints have been made about inadequate bathing, infrequent linen changes, and lack of prompt medical attention, leading to safety concerns for residents. Administrative inefficiencies and lack of responsiveness to family complaints further compound the dissatisfaction, with some expressing challenges in coordinating discharges and addressing theft occurrences within the facility.
Costs at this community start at $1,400 and range up to $7,665. The average price in the community is $4,532, which is less than the average price in the area of $5,005. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
