West Point Community Living Center, nestled in the charming town of West Point, Mississippi, is an established nursing home dedicated to providing comprehensive care for its residents. With a capacity to accommodate 68 residents, the center is fully certified by both Medicare and Medicaid, ensuring that residents have access to essential healthcare services. Since its inception as a Medicare participant on June 1, 1989, the facility has been committed to offering a supportive environment that caters to individuals requiring assistance with daily activities and medical needs. The center’s provision of counseling services to both residents and their families highlights its focus on mental and emotional well-being, promoting a holistic approach to care.

Despite its long-standing presence in the community, feedback from residents and their families underscores a pressing need for improvements in the quality of care and staff responsiveness. Concerns have been raised regarding the lack of accountability among staff members, including Certified Nursing Assistants (CNAs), who are often described as lacking motivation. Reviews indicate that nurses may prioritize medication distribution over delivering comprehensive care, potentially impacting the overall well-being of residents. Communication challenges are also evident, with reports of unreturned calls and unattended appointments suggesting a disconnect between management and the needs of residents and families.

Furthermore, critical leadership roles such as the Director of Nursing and the Administrator are perceived as either absent or ineffective, contributing to an operational disorganization that seems to affect the quality of care. This leadership gap is mentioned as a source of distress for both residents and their families, pointing to an urgent call for changes in management practices to enhance resident care and satisfaction.

Amid these challenges, West Point Community Living Center remains an integral part of the West Point community, with potential for growth and development. By addressing these systemic issues, the facility has the opportunity to transform its operations, ensuring that residents receive the compassionate and attentive care they deserve in a nurturing and well-managed environment.

Costs at this community start at $4,285 and range up to $6,692. The average price in the community is $6,692, which is more than the average price in the area of $6,028. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.