West Side House Nursing Home in Worcester, MA, offers a comprehensive range of healthcare services, focusing on short-term rehabilitation, long-term care, and specialized programs for individuals with Alzheimer's disease and other forms of dementia. This facility is dedicated to creating a supportive and nurturing environment that promotes the well-being of its residents.
The community is equipped with modern amenities designed to enhance the daily lives of its residents. Each room is furnished with comfort in mind, featuring adjustable beds, personal storage spaces, and emergency call systems to ensure safety and convenience. Residents have access to beautifully landscaped gardens and outdoor seating areas, providing peaceful spots for relaxation and socialization.
West Side House is also committed to offering a variety of engaging activities that cater to a wide range of interests and abilities. These include art therapy, music sessions, and exercise classes tailored to different mobility levels, which not only enrich the residents' lives but also encourage physical activity and cognitive engagement. The community frequently organizes social events and outings to local attractions, fostering a sense of community and connectivity among residents.
In terms of care services, West Side House is staffed by a team of dedicated professionals, including registered nurses, licensed practical nurses, and certified nursing assistants, who are available around the clock to provide personalized care. The facility places a strong emphasis on specialized programs for memory care residents, utilizing evidence-based approaches to manage symptoms and enhance quality of life for those with Alzheimer's and dementia.
Despite these efforts, reviews indicate a mixed experience for residents and their families. Positive feedback often highlights the compassionate nature of the staff, who are noted for their unwavering dedication to the residents' comfort and well-being. However, some concerns have been raised about understaffing, management practices, and the absence of promised therapeutic services, particularly in relation to traumatic brain injury rehabilitation. Issues such as food quality, cleanliness, and management's focus on profits over resident care have also been mentioned, along with former employees expressing concerns about insufficient support and administrative decisions.
Overall, while West Side House Nursing Home continues to strive for excellence in providing care and comfort to its residents, it faces challenges that require ongoing attention and improvement to fully meet the expectations of residents and their families.
Costs at this community start at $2,425 and range up to $12,395. The average price in the community is $7,410, which is less than the average price in the area of $7,890. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
