West Suburban Medical Center, located in Oak Park, Illinois, is a healthcare facility primarily dedicated to providing nursing home care. The center offers a variety of specialized medical support and care services tailored to meet the needs of its patients. A key area of focus includes comprehensive wound management, particularly for diabetic patients or those with fragile skin common in older adults. This service emphasizes holistic patient care, concentrating on nutrition, hydration, and mobility to aid recovery. The facility also houses a pulmonary rehabilitation program, wound care services, and treatments for conditions such as carpal tunnel syndrome, arthritis, and headaches.

The center offers both occupational and physical therapy, and patients can benefit from programs addressing urinary incontinence and other age-related concerns. Utilizing technological advancements, West Suburban Medical Center incorporates care innovations such as Skynet Technology and electronic medication administration records to enhance service quality. The facility also provides outpatient rehabilitation in association with Saint Louis University Hospital and features a barber/beauty salon for resident convenience. Preventative health screenings are integral to their approach, fostering proactive health management among residents.

Reviews of West Suburban Medical Center portray mixed perceptions of its quality of care and staff behavior. Certain staff members, including nurses like Monica, Leticia, Samantha, and Jenny, are lauded for their professionalism and compassionate care, contributing to positive patient experiences during emergency room visits. Nonetheless, there are significant complaints regarding delays in care, particularly in the emergency room, and incidences of unprofessional behavior, creating dissatisfaction among patients. Issues cited include slow patient processing, communication breakdowns, and inadequate responses to complex medical cases. Additionally, the facility's physical environment has been described as outdated, which detracts from patient and visitor comfort. Instances of missing personal belongings and administrative mishandling of medical orders indicate further areas for improvement. Overall, while certain staff members are noted for their competence and compassion, reviews highlight systemic concerns related to communication, equipment maintenance, and service delivery.

Costs at this community start at $1,101 and range up to $9,020. The average price in the community is $5,060, which is less than the average price in the area of $5,508. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.