Westchase Health And Rehabilitation Center is a nursing home located in Houston, Texas, certified by Medicare and Medicaid. The facility has the capacity to support 143 occupants and has been a Medicare participant since April 11, 1989. It offers a range of care services, focusing primarily on nursing home care. Language services at the facility are extensive, accommodating speakers of Spanish, Chinese, French, Hindi, Vietnamese, German, and English. Westchase Health And Rehabilitation Center maintains connections with several hospitals, including Saint Louis University Hospital and Alton Memorial Hospital, to provide comprehensive medical support for its residents. The facility also offers resident and family counseling to support its community.
However, resident and family reviews suggest mixed experiences regarding the quality of care and staff engagement at the facility. Some accounts report instances of theft in the parking lot, negligent medical care, unsanitary conditions, and inadequate staff competency, particularly during night shifts. Concerns about administrative responsiveness are noted, with reports of frequent staffing changes and poor communication regarding patient care. Issues such as neglect and insufficient personal hygiene care for patients are highlighted, indicating potential systemic problems in resident care. In contrast, a minority of reviewers have praised certain staff members for their professionalism and responsiveness, particularly in emergency situations, as well as the satisfactory rehabilitative therapy offered. Despite these positive accounts, the overall sentiment reflects significant apprehensions about the safety, well-being of patients, and professional conduct within the facility.
Costs at this community start at $1,650 and range up to $6,920. The average price in the community is $6,920, which is more than the average price in the area of $4,689. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
