Western Reserve Healthcare and Rehabilitation Center is a nursing home facility located in Erie, Pennsylvania, offering various levels of care and support tailored to the needs of its residents. Among the primary services provided are incontinence and ambulatory care, ensuring that residents with mobility challenges or incontinence issues receive appropriate and dignified assistance. The facility is closely affiliated with healthcare providers such as Alton Memorial Hospital and Saint Louis University Hospital, providing seamless integration with external medical services when required. Residents also have access to amenities designed to enhance their quality of life, including a barber and beauty salon, which allows residents to maintain personal grooming and social engagement in a comfortable environment. English is predominantly used within the facility, ensuring clear communication with most residents and families.
Transportation services at Western Reserve Healthcare and Rehabilitation Center are available at cost for both medical and non-medical purposes, offering residents the ability to attend medical appointments or engage in personal errands and social outings. This service helps maintain a sense of independence and connectivity with the broader community, which is essential for the residents' well-being.
Reviews of the facility reveal a mixed perception of the quality of care and professionalism among staff. Some residents and families have praised specific staff members, such as Vanessa, Lara, and Sarah, for their kindness and empathetic care, particularly during sensitive situations like end-of-life care. However, there are concerns about professional conduct, with reports of unprofessional behavior such as staff yelling and delays in attending to patient needs, suggesting variability in care quality. Issues such as understaffing and outdated infrastructure have been highlighted, with some residents noting these as factors affecting their overall experience. While financial constraints are acknowledged as impacting service delivery, ongoing improvements in staffing and infrastructure are necessary. Potential residents and their families are advised to conduct thorough research and consider these factors when evaluating the facility.
Costs at this community start at $3,365 and range up to $8,730. The average price in the community is $6,048, which is less than the average price in the area of $6,215. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.