Westlake Convalescent Hospital is a nursing home located in Los Angeles, California. Certified by Medicare and Medicaid, this facility has been a participant in Medicare since October 31, 1970, and provides services to 86 current occupants. The hospital offers a range of healthcare services including hearing care, speech therapy, podiatry, wound care, dental care, and occupational therapy. Physical therapy services are also available, supported by a team of nurses who aim to provide comprehensive care to residents. Additional amenities for the residents include a barber/beauty salon for personal grooming, IV therapies, and both hospice and respite care options. The facility also supports family and resident counseling to aid in adjusting to the care environment and addressing any concerns that may arise.
However, reviews of Westlake Convalescent Hospital highlight significant challenges. Since 2015, there have been numerous complaints about inadequate care quality, largely attributed to understaffing of Certified Nursing Assistants (CNAs), which results in delayed response times to patient call buttons and makeshift care. Reports from residents' families indicate that patients have been left unattended in unhygienic conditions, leading to preventable health issues such as rashes. These concerns are further exacerbated by communication issues within the staff and difficulties in reaching the facility by phone. Although some competent staff members are noted, the reviews predominantly caution against the facility due to ongoing staff and management issues, and there is a call for increased oversight to ensure care standards are maintained.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $6,048. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.