Westmont Healthcare Community is a care facility located in Logan, Iowa, primarily offering nursing home and assisted living services. The facility provides a range of care services, including nursing care, assisted living, and hospice services, with a focus on supporting residents' diverse needs. Westmont Healthcare Community is certified by Medicare and Medicaid and offers various therapeutic services such as occupational therapy, physical therapy, and speech therapy. The facility also offers specialized services in pain management, wound care, stroke care, and podiatry. Furthermore, residents can access a barber/beauty salon and participate in clubs and community events, promoting social interaction and well-being within the establishment. Westmont has been a Medicare participant since March 1, 1994, and currently accommodates 21 residents.
Despite the range of services offered, reviews of Westmont Healthcare Community raise significant concerns regarding the quality of care. Serious issues such as severe understaffing and a lack of properly trained staff have been noted, impacting the adequacy of handling resident needs. Management is reported to be lacking, with issues frequently going unresolved, even at the administrative level. The COVID-19 pandemic exacerbated these challenges, as visiting restrictions led to reports of neglect and deteriorating health conditions among some residents, including a distressing case resulting in death. Families express dissatisfaction, urging for better accountability, communication, and improvements in care to address these critical concerns. Resident and family counseling is offered, yet the effectiveness of these services, in light of current challenges, has been called into question. The feedback indicates a pressing need for improvement to ensure the facility can provide a safer, more responsive environment for its residents.
Costs at this community start at $2,414 and range up to $5,969. The average price in the community is $4,192, which is less than the average price in the area of $4,295. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.