Westside Terrace Health & Rehabilitation Center, located in Dothan, Alabama, provides comprehensive services primarily focused on serving as a nursing home. With facilities certified by Medicare and Medicaid and serving as a Medicare participant since 1993, the center caters to 157 current occupants. The facility is equipped to handle a variety of health-related needs, including diabetes care, incontinence care, and ambulatory care. There is also a robust pulmonary rehabilitation program and respite care services offered, ensuring tailored support for those needing temporary relief for their primary caregivers. Residents have the option to engage with a resident and family counseling service, promoting a supportive community environment.
The care services at Westside Terrace Health & Rehabilitation Center emphasize medical and therapeutic support for various conditions. A noteworthy offering includes diabetes care, where residents receive tailored monitoring and management support. Incontinence care services are available to ensure resident dignity and comfort, while ambulatory care assists those with mobility challenges. Medication management is a core component, aimed at maintaining residents' health through regular dosage supervision. The facility is affiliated with Saint Louis University Hospital, supporting comprehensive levels of care with access to advanced medical assistance. Moreover, there is a barber/beauty salon on-site, promoting personal grooming and well-being. A care navigator is also available, serving as a resource to assist residents in understanding their care plans.
Westside Terrace Health & Rehabilitation Center provides local transportation services for both medical and non-medical purposes. This ensures that residents have access to necessary medical appointments outside the facility. Moreover, transportation for non-medical needs allows residents to maintain a connection with the community, which can help in maintaining social ties and enhancing their quality of life.
Resident and family reviews indicate a mixed experience. Positive feedback highlights attentive and skilled therapy staff and nursing care. Patient care attendants are frequently praised for their supportive service. However, there are concerns about the administration’s communication practices, with instances of unanswered calls and perceived unresponsiveness. Some families have expressed frustration over not receiving timely updates following care meetings, leading to dissatisfaction. There are also reports of unfortunate incidents among residents, such as falls and a perceived lack of attentiveness, which have adversely affected some outcomes. The administrative staff’s attitude has been described as indifferent, impacting overall satisfaction with the facility.
Costs at this community start at $5,640 and range up to $6,540. The average price in the community is $6,540, which is more than the average price in the area of $6,268. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
