Westwood Health and Rehabilitation is a nursing home facility located in Archdale, North Carolina, offering a spectrum of care services, including both long-term nursing home care and assisted living options. The facility is certified by Medicare and Medicaid and has been a participant in the Medicare program since December 13, 1993. Currently, it accommodates 65 residents and provides extensive medical and rehabilitative services tailored to diverse healthcare needs. Among the services offered are stroke care, cardiac care, and wound care, along with specialized therapies such as speech, occupational, and physical therapy. Additionally, Westwood Health and Rehabilitation supports residents with various needs through pain management, dialysis, hospice, and memory care services. The facility promotes community engagement with clubs and group activities, and it offers amenities such as a barber and beauty salon, as well as resident and family counseling services.
While Westwood Health and Rehabilitation strives to provide high-quality care, reviews from residents and their families highlight a mix of experiences. Some reviews commend the facility for its clean environment and compassionate staff who maintain a warm and welcoming atmosphere, emphasizing efficient rehabilitation services and prompt assistance. In contrast, other reviews raise significant concerns regarding the quality of care, including issues such as insufficient staffing, delays or lapses in the administration of prescribed medications, and inadequate attention to residents' personal hygiene needs. Criticisms also include allegations of unprofessional staff behavior, reports of missing or stolen personal items, and concerns about the safety and overall environment of the facility. Despite efforts by management to make improvements, these critical accounts point to discrepancies that may affect trust among residents and their families. In summary, while some families find the care at Westwood satisfactory, others have expressed concerns necessitating careful consideration for potential residents.
Costs at this community start at $1,795 and range up to $7,148. The average price in the community is $4,472, which is less than the average price in the area of $4,820. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.