Wexford House, The, located in Kingsport, Tennessee, is a care facility that primarily offers nursing home care along with assisted living services. The facility accommodates up to 170 residents and has been a participant in Medicare since October 12, 1987. Certified by both Medicare and Medicaid, Wexford House provides a range of care services and medical support tailored to meet the needs of its residents. The facility is equipped to handle various medical and therapeutic needs, including stroke care, speech therapy, vision care, pain management, dental care, and wound care. Additionally, they offer occupational therapy, physical therapy, and participate in wellness checks to ensure resident well-being.
Residents at Wexford House have access to a number of amenities designed to enhance their quality of life, such as outpatient rehabilitation and a barber/beauty salon. The facility maintains partnerships with local hospitals including Alton Memorial Hospital and Saint Louis University Hospital, which may assist in coordinating more comprehensive care. Hospice services are also available for those who require end-of-life care. The social aspect of residing at Wexford House is supported by the availability of clubs and communities, and they provide resident and family counseling to aid in communication and emotional support.
Feedback from residents and their families about Wexford House reflects a mix of experiences. Some residents and families appreciate the effective therapy, clinical training for students, nursing care, and the cleanliness of the environment. However, there have been criticisms regarding patient care, particularly with respect to wait times for assistance, the responsiveness to call lights, and personal hygiene management. Concerns about staff professionalism, especially in relation to visitor interactions and maintaining residents' dignity, have also been noted. The experiences with feeding challenges and regulatory measures during COVID-19 have been variable, with some dissatisfaction expressed. These mixed reviews suggest that while some residents have positive experiences, there are discrepancies in care quality, highlighting the importance for families to thoroughly evaluate the facility before making a decision.
Costs at this community start at $2,965 and range up to $6,600. The average price in the community is $4,782, which is less than the average price in the area of $4,879. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.