White Oak Manor - Charlotte is situated in Charlotte, North Carolina, and serves as a facility primarily offering independent living alongside comprehensive nursing home services. This establishment is designed to support a variety of resident needs through a range of medical and non-medical services. The facility caters to 164 current occupants, with services certified by both Medicare and Medicaid as of November 15, 1983. Residents at White Oak Manor have access to critical health services such as wound care, medication coordination, and various therapy options, including physical, occupational, and speech therapies. Additionally, the facility integrates advanced technological systems like electronic medication administration records through Care Innovations—QuietCare and SkynetTechnology, further enhancing the healthcare delivery process. Residents and their families can benefit from counseling services to aid in acclimation and ongoing well-being.
Transportation services at White Oak Manor are tailored to meet both medical and non-medical needs, with scheduled local transportation available to facilitate regular and necessary travel for residents. This ensures that residents have access to local medical facilities for appointments and other health-related visits, as well as personal trips that may be required for errands, leisure, or social purposes.
Feedback about White Oak Manor varies, with some reviews highlighting significant challenges such as issues with cleanliness, unprofessional staff behavior, and inadequate management, leading to understaffing and instances of neglect. Concerns were also raised related to unmet promises and employee dissatisfaction. Conversely, other reviewers praise the committed and caring nature of the staff, the cleanliness of the facility, and the dedication of the leadership which continues to strive for significant improvements. They commend the staff's familial approach towards residents, noting management's role in steering the facility towards a more supportive and effective care environment. Overall, while there is a clear divide in opinions, many recognize areas of advancement and a commitment to enhancing the resident experience, primarily under the larger umbrella of the White Oak Management group's standards for quality and compassion.
Costs at this community start at $7,239 and range up to $7,700. The average price in the community is $7,470, which is more than the average price in the area of $4,673. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.