Wilkinson Residential Health Care Facility in Amsterdam, NY, is a skilled nursing facility that caters primarily to elderly individuals requiring long-term care and rehabilitation services. The facility can accommodate up to 160 residents and offers a range of care services, including nursing care, physical therapy, occupational therapy, and speech therapy. As a part of the St. Mary's Healthcare system, Wilkinson is integrated into a network committed to quality care and community health services. Certified by Medicare and Medicaid, Wilkinson has been a Medicare participant since June 2009, ensuring that it meets specific regulatory standards for medical support and resident care. The facility includes elements such as clubs and communities for residents to engage in social activities, and it is co-located within a hospital, potentially providing easier access to medical support if needed. Furthermore, Wilkinson offers resident and family counseling, alongside hospice services for end-of-life care.
External reviews indicate mixed feedback about the facility's overall conditions and service quality. Criticisms point to issues such as neglect, insufficient staffing, and professional shortcomings, leading to concerns about resident safety, particularly regarding hygiene and responsiveness. Specific complaints have mentioned instances of inadequate care planning, unresponsiveness from the rehabilitation staff, and challenges with reaching nursing assistance. Despite these criticisms, some reviews highlight positive aspects, such as friendliness and professionalism among certain staff members, the quality of rehabilitation services, and satisfaction with the food offered. These reviews suggest variability in experiences at the facility, which is actively working on improvements in care delivery and facility operations in response to such feedback.
Costs at this community start at $5,754 and range up to $10,737. The average price in the community is $8,246, which is more than the average price in the area of $6,753. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.