Will-O-Bell is a care facility situated in Bartlett, Texas, offering nursing home services with additional assisted living options. This facility is home to 67 residents and is certified by Medicare and Medicaid, having participated in the Medicare program since July 19, 2004. Will-O-Bell provides a variety of care and medical support services, including occupational, physical, and speech therapy. Additionally, the facility offers vision and hearing care, podiatry, pain management, dental care, and wound care. The presence of a barber and beauty salon caters to the personal grooming needs of the residents. For those in need of end-of-life care, hospice services are made available. The facility supports a diverse community, accommodating residents who practice Catholicism and those who speak Spanish, and it emphasizes resident and family engagement through regular counseling sessions. Social interaction is encouraged through various clubs and communities within the facility.
The facility has received a mix of feedback from residents and families. While numerous reviews commend the exceptional care provided by the dedicated staff, who are recognized with several quality awards and a high rating from the Centers for Medicare & Medicaid Services (CMS), some concerns are also noted. The facility's administrator, with a long tenure and a familial legacy in the role, underscores a commitment to resident well-being. However, critics have pointed out issues such as staffing inefficiencies and insufficient use of personal protective equipment, which have led to safety concerns and canceled shifts. There have also been complaints regarding the handling of residents' personal belongings and occasional unpleasant odors in some hallways. Despite these issues, the facility is commonly described as maintaining a generally clean environment and fostering a supportive community atmosphere that many residents and their families appreciate.
Costs at this community start at $3,240 and range up to $5,850. The average price in the community is $4,545, which is more than the average price in the area of $4,396. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
