Willow Creek Healthcare Centre is located in Mount Vernon, Texas, and provides nursing home care services, primarily catering to elderly residents requiring ongoing medical support and daily living assistance. The facility is certified by both Medicare and Medicaid and has been a Medicare participant since February 24, 1994. The centre accommodates approximately 55 occupants and offers various care services, including pain management, wound care, stroke care, occupational therapy, and speech therapy. Additionally, Willow Creek includes activities and amenities such as resident and family counseling, clubs and community events, and a barber/beauty salon to enhance the quality of life and social engagement for its residents.
The resident and family reviews indicate a diverse mix of experiences at Willow Creek Healthcare Centre. Many express their appreciation for the warm and professional care provided by the nursing staff, highlighting their dedication to creating a comfortable and supportive environment. Michael Herrera, the marketing director, receives particular praise for his active role in resident advocacy and efforts in event organization that bring joy to the community. Some feedback points to operational challenges, including concerns during the COVID-19 pandemic and reports of insufficient staffing, although specialized care units, like the COVID unit, have been recognized for their effective management. The facility's ability to foster a caring atmosphere is consistently applauded, though it appears that some systemic issues at the corporate level require attention to ensure a consistent quality of care for all residents.
Costs at this community start at $4,715 and range up to $5,207. The average price in the community is $4,961, which is more than the average price in the area of $4,609. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.