Willow Crossing Health & Rehabilitation Center is located in Columbus, Indiana, offering a range of care services, primarily as a nursing home with additional assisted living options. The facility provides comprehensive health services and support, including 24-hour skilled nursing care, medication coordination, and participation in both Medicare and Medicaid since June 30, 1994. This center accommodates 63 residents and has gained certification from Medicare and Medicaid, emphasizing its commitment to meet various care standards. Key services available include occupational therapy, physical therapy, speech therapy, cardiac care, wound care, podiatry, vision and dental care, and hearing care. Additionally, the center offers clubs and communities for social interaction, resident and family counseling, and respite care, catering to diverse resident needs. Willow Crossing also extends hospice and IV therapies, alongside the convenience of a barber/beauty salon and a laundry/dry cleaning service.

The care provided at Willow Crossing Health & Rehabilitation Center has received mixed reviews from residents and families. Positive feedback highlights the friendly and caring staff, noting their efforts to foster a family-like atmosphere and their general ability to exceed expectations in care quality. Cleanliness and food quality are also well-regarded by many, with residents expressing satisfaction in meaningful interactions even during visiting limitations brought on by Covid-19. Nevertheless, some reviews indicate areas of concern, particularly pointing out issues such as understaffing, lapses in professionalism, and inadequacies in maintaining routine hygiene practices like bed-changing and bathing. There have been reports of mismanaged medication and scheduling, which suggest discrepancies in care quality that might vary due to specific personnel or contextual factors. Criticism focuses on potential impacts on patient well-being and emphasizes the need for improved communication between staff and the families of residents, indicating that the facility's service levels can vary considerably among caregivers.

Costs at this community start at $1,547 and range up to $8,118. The average price in the community is $4,832, which is less than the average price in the area of $5,362. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.