Willow Haven Nursing Home is a long-term care facility located in Tonkawa, Oklahoma. This nursing home is primarily focused on providing comprehensive nursing care to its residents. The facility accommodates 42 occupants and has been a certified Medicare and Medicaid participant since September 26, 2013. In addition to nursing care, Willow Haven offers various support services such as clubs and community activities to engage residents, fostering a sense of community and interaction among the residents. The home also provides resources for resident and family counseling, aiming to offer additional emotional and practical support.
Willow Haven employs professional nursing staff who are tasked with delivering daily medical and personal care for the residents. Reviews of the facility provide mixed feedback. Some family members and residents commend the staff for their caring nature and attentive service, particularly noting the compassionate care provided by the night staff. The small-scale size of the facility is appreciated by some as it promotes a close-knit environment that can facilitate personalized care. Despite these positive remarks, there are concerning reviews highlighting lapses in essential care. Certain reports suggest issues with hygiene management and responsiveness to residents' needs, including delayed assistance leading to hygiene mishaps and inadequate attention to dietary requirements. Additionally, allegations of neglect contributing to medical concerns like bedsores and an incident requiring police intervention indicate challenges with reliability and management. These reviews suggest that while some residents experience positive, nurturing interactions, there are critical areas that require attention to meet all residents' needs consistently.
Costs at this community start at $4,593 and range up to $5,775. The average price in the community is $5,184, which is more than the average price in the area of $4,553. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
