Willow Pass Healthcare Center, located in Concord, California, is a skilled nursing facility providing a range of care services, including nursing home and assisted living support. With certification from Medicare and Medicaid and participation in Medicare since January 1, 1967, the center is committed to delivering medical and personalized care services to its 78 current occupants. The facility caters to short-term rehabilitation, long-term care, and memory care needs, offering specialized care plans to cater to the varying needs of each resident. Additionally, hospice care and memory care services are available to those requiring such support. Willow Pass Healthcare Center also provides resident and family counseling services, aiming to support both the residents and their families through various healthcare journeys.
The center's care services include on-site nursing support and essential amenities such as laundry and dry cleaning, all aimed at enhancing the residents' comfort and quality of life. While family and resident reviews reveal a mixed perspective on the facility’s performance, noting issues with cleanliness and some allegations of neglect, there are also accounts of positive interactions with responsive and skilled staff. Some reviews describe lifesaving interventions and professional care management during emergencies, reinforcing the potential for attentive care at the center. Moreover, the facility has been recognized for implementing reassuring COVID-19 precautions and providing quick responses during critical situations. Despite negative feedback from some families, the experiences at Willow Pass Healthcare Center appear to vary, often depending on the specific staff members involved and the circumstances of individual situations.
Costs at this community start at $1,850 and range up to $8,695. The average price in the community is $5,272, which is less than the average price in the area of $6,077. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
