Willow Springs Care and Rehabilitation is located in Yakima, Washington, and provides both nursing home and assisted living services. The facility has been a Medicare participant since June 1, 1990, and is certified by both Medicare and Medicaid, ensuring it meets specific standards of care. Key care services at Willow Springs include specialized support from nurses, stroke care, and a comprehensive range of therapies such as speech and occupational therapy designed to aid residents in their rehabilitation and daily living activities. Laundry and dry cleaning services are also available to residents, adding to the convenience of daily life. With 61 current occupants, the facility also offers resident and family counseling to support the emotional and social well-being of its community.

Resident and family feedback on Willow Springs Care and Rehabilitation presents a complex portrayal of the facility. Some residents and their families have recognized the diligence and attentiveness of certain staff members, highlighting positive experiences with activities, social interactions, and effective care during rehabilitation stays. These positive reviews often mention the helpfulness of physical therapy and the caring nature of interactions that contribute to successful rehabilitation outcomes. Nonetheless, there are serious concerns raised in other reviews, including reports of neglect in pain management, ignored DNR orders, and inadequate responses to emergencies such as falls. Complaints of staff wearing perfumes that worsen respiratory conditions, along with allegations of abuse, negligence, and poor management, reflect troubling issues. Despite acknowledgments of some beneficial caregivers and amenities like remodeled spaces, these challenges indicate underlying systemic problems that impact patient safety and care quality at the facility.

Costs at this community start at $2,295 and range up to $7,081. The average price in the community is $4,688, which is more than the average price in the area of $4,663. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.