Willowbrook Manor, nestled in the heart of Flint, Michigan, is a well-regarded nursing home that offers a comprehensive range of care services tailored to the needs of its residents. Known for its exceptional cleanliness, Willowbrook Manor prides itself on maintaining an immaculate environment where residents can feel comfortable and secure. The facility's friendly and compassionate staff are often commended for their dedication to providing attentive and personalized care, fostering a warm and supportive atmosphere that many families have come to appreciate.
The nursing team at Willowbrook Manor is complemented by skilled therapists who play a crucial role in residents’ rehabilitation journeys. The facility is particularly recognized for its effective physical rehabilitation services, where residents frequently report substantial improvements, empowering them to regain confidence and independence. The administrative team is adept at managing emergency placements and transitions, ensuring that new residents feel welcomed and settled with minimal disruption.
While the care services are highly praised, some reviewers have highlighted areas for improvement. Issues such as understaffing and delays in response times, particularly concerning emergencies and personal care needs, have been noted. These concerns extend to the responsiveness of call button alerts, which are crucial for resident safety and comfort. Furthermore, while Willowbrook Manor strives to provide nutritious meals, some families have expressed dissatisfaction with the quality of the food, suggesting that enhancements in this area could significantly benefit residents’ overall experience.
Medication management is another area where the facility has faced challenges, with some families attributing issues to systemic problems. It's important for Willowbrook Manor to address these concerns comprehensively, as effective medication management is crucial to residents' health and well-being. Additionally, instances of negative interactions between staff and residents have been reported, prompting some families to seek alternative care options. Addressing these interpersonal issues is vital for maintaining the trust and satisfaction of residents and their families.
Despite these criticisms, many families continue to value the positive environment fostered by the caring staff at Willowbrook Manor. The facility remains a key player in Flint’s senior living community, committed to improving the quality of life for its residents by addressing concerns and enhancing its services.
Costs at this community start at $1,955 and range up to $8,365. The average price in the community is $5,160, which is less than the average price in the area of $5,296. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
