Willowwood Healthcare and Rehabilitation, nestled in the charming town of Flowery Branch, Georgia, offers a vital lifeline for individuals requiring extensive nursing and rehabilitation services. Since its inception on October 1, 1984, Willowwood has been certified by both Medicare and Medicaid, a testament to its commitment to providing accessible healthcare solutions to a diverse community of approximately 90 residents. The facility is designed to cater to both short-term rehabilitation and long-term care needs, offering a variety of services aimed at enhancing the quality of life for its residents.
The center is equipped with a comprehensive suite of rehabilitation services, including physical, occupational, and speech therapy, tailored to assist residents in regaining independence and improving their functional abilities. Additionally, Willowwood provides resident and family counseling services, underscoring its commitment to supporting not only its residents but also their loved ones during challenging times.
However, the facility has faced considerable scrutiny and criticism from residents and their families, highlighting areas in need of significant improvement. Concerns have been raised about the facility's environment, pointing to issues with hygiene, such as infestations of roaches and mice, and unsanitary conditions that detract from the overall wellbeing of its residents. Persistent problems with odors from residents’ rooms and kitchen areas have been reported, alongside descriptions of the facility as rundown, with leaking roofs and outdated equipment that signal an urgent need for renovations and modernization.
Staff support has also been a point of contention, with reports of neglect and instances of abusive behavior towards residents casting a shadow over the facility's reputation. While some reviews acknowledge the dedication of certain personnel working under challenging conditions, there is a consistent call for improved staff attitudes and behavior. The hope remains that new management will take proactive steps to address these issues, ensuring thorough inspections and implementing substantial reforms to elevate the standard of care provided at Willowwood Healthcare and Rehabilitation.
As the facility navigates these challenges, its potential for transformation and growth lies in its ability to listen to the concerns of residents and families, leveraging their feedback to foster an environment of safety, respect, and dignity for all who call Willowwood home.
Costs at this community start at $5,931 and range up to $6,575. The average price in the community is $6,253, which is more than the average price in the area of $4,173. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
