Wilora Lake Healthcare Center is a healthcare facility located in Charlotte, North Carolina, offering both nursing home and assisted living services. It has been certified by Medicare and Medicaid and has participated in Medicare since September 26, 1995. The center currently accommodates approximately 70 residents and provides a range of care and medical support services designed to meet diverse health needs. Residents have access to specialized care, including stroke care, cardiac care, wound care, diabetes care, and dialysis. The center also offers hospice and memory care services, ensuring that end-of-life and cognitive impairment needs are addressed compassionately.
The healthcare center provides comprehensive therapeutic support, including speech therapy, occupational therapy, and physical therapy, to aid in rehabilitation and improve residents' quality of life. Pain management and incontinence care services are available, aiming to enhance comfort and daily functioning. The facility includes on-site amenities like a barber/beauty salon and offers ambulatory care services to support mobility and independence. Additionally, Wilora Lake fosters a sense of community and engagement through clubs and social activities, supported by a dedicated activity team.
However, resident and family reviews present a mixed view of the facility. Some negative reviews indicate serious concerns such as inadequate care, medical neglect, poor communication, and unprofessional behavior from staff. In contrast, other reviews praise the facility’s cleanliness, caring staff, and effective social services, highlighting particular staff members for their compassion. This variability in feedback suggests inconsistencies in care quality and staff engagement, pointing to potential oversight issues that may impact residents' experiences. Despite this, Wilora Lake offers resident and family counseling services, aiming to support and involve families in the care process.
Costs at this community start at $1,745 and range up to $7,239. The average price in the community is $4,492, which is less than the average price in the area of $4,638. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
