Wilson Healthcare & Rehabilitation Center is a nursing home located in Wilson, North Carolina, offering comprehensive care services for residents needing long-term and short-term nursing support. This facility provides a variety of healthcare services aimed at supporting the diverse needs of seniors, focusing on providing professional medical assistance and personal care.
The center is staffed with healthcare professionals dedicated to treating each resident with dignity and respect, with staff members frequently noted for their friendliness and caring approach. Language support is offered, with services available in English and other languages such as French and German, which can be essential in effectively communicating with residents who speak these languages. The facility includes amenities such as a barber/beauty salon, allowing residents to maintain independence and personal grooming within the community.
Care services at Wilson Healthcare & Rehabilitation Center include skilled nursing care, rehabilitation services, and physical therapy, the latter often praised for its effectiveness in resident reviews. The staff is complimented for activities, led by an organizer named Stefanie, such as Bingo, which are appreciated by the residents. Culinary services provide nutritious meals, which many residents enjoy.
However, there is feedback indicating areas for improvement. Concerns have been raised regarding customer service, communication, and room condition issues. There are reports of inadequate staffing at times, unresolved billing issues following resident discharge or death, and claims of unmet healthcare needs. These critiques highlight the importance of administrative improvements and enhanced staff training to improve the facility's responsiveness and ensure a consistent level of care for all residents. Despite these challenges, many families have appreciated the transition support, specifically citing staff members like Morgan for their assistance in the admissions process, which underscores the commitment to ensuring resident comfort and care continuity.
Costs at this community start at $2,290 and range up to $8,745. The average price in the community is $5,518, which is more than the average price in the area of $5,510. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
