Windemere Park Health and Rehab Center, located in Warren, Michigan, is a multi-level senior care facility providing services that include skilled nursing, rehabilitation, assisted living, independent living, memory care, and general senior living accommodations. The center is designed to support a range of care needs, including both long-term and short-term stays, with specialized services for those recovering from surgery or illness. Amenities on the campus include landscaped gardens, a swimming pool, on-site urgent care access, and a variety of organized activities to support residents’ engagement and wellness. Recent reports, as of June 2024, indicate that the facility is scheduled for closure, is no longer accepting new residents, and is coordinating relocation plans for current residents.
The care and medical support available at Windemere Park Health and Rehab Center cover a broad spectrum of resident needs. Services offered include hospice care for end-of-life support, comprehensive medication administration and management, incontinence care and treatment, access to an on-site pharmacy, and several levels of nursing care depending on acuity. The facility provides individualized care plans, health and wellness programs, respite care, and ensures availability of podiatry, audiology, and dental services. For daily living support, staff is available to provide full assistance with bathing, eating, dressing, and toileting. Additional features include a barber and beauty salon and a dedicated therapy room for physical, occupational, and speech therapy. The center is equipped to accept residents with psychiatric needs and aims to address their related care requirements.
Resident and family reviews indicate wide variation in experiences depending on the specific care setting within Windemere Park. Independent and assisted living areas are frequently noted for attractive surroundings, amenities, a variety of activities, and generally supportive staff. Some families also report recent improvements in cleanliness and nursing responsiveness. However, serious concerns have been raised regarding the skilled nursing, rehabilitation, and memory care units, including issues with undertrained or overextended staff, infrequent individualized attention, delayed responses to resident needs, and inadequate management of safety and infection control protocols. Some residents reported cases of neglect and delayed communication between departments leading to medical or dietary errors. While a number of staff in direct nursing roles have received commendation for their compassion, others, including administrative personnel, have been cited as unresponsive to concerns. The overall impression suggests that the independent and assisted living environments are better supported, while the higher-acuity areas have ongoing quality and management challenges. Prospective residents and families are advised to carefully assess the suitability of each care level, especially given the facility’s impending closure and transition of current residents.
Costs at this community start at $990 and range up to $8,060. The average price in the community is $4,525, which is less than the average price in the area of $5,004. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.