Windsor Care Center is a nursing home facility located in Mount Sterling, Kentucky. It provides comprehensive nursing care services to its residents, focusing on meeting the medical and personal needs of each individual. The center offers specialized support through its occupational and physical therapy programs, which are designed to assist residents in maintaining and improving their daily living skills and mobility. These therapeutic services are tailored to each resident's unique needs, aiming to enhance their quality of life and independence.
In addition to medical and therapeutic care, Windsor Care Center features a barber and beauty salon on-site, providing grooming services that contribute to residents' overall well-being and dignity. The facility aims to offer a supportive environment, where residents can participate in various activities designed to foster social interaction and mental engagement.
Resident and family reviews of Windsor Care Center present a range of experiences. Positive feedback often highlights the attentive and friendly nature of the staff, appreciation for the broad array of activities, and satisfaction with the rehabilitation services provided, noting improvements such as menu updates and dedicated care teams. However, some reviews point to concerns such as unprofessional behavior by staff, delayed response to call lights, and inadequate facility maintenance, including issues with laundry machines and reports of infrastructural problems like outdated systems and mold presence. There are also serious concerns regarding neglect in patient care, mishandling of medications, and incidents of verbal abuse or theft. While some families express comfort in the care their loved ones receive, others express significant concerns about staffing levels, safety during emergencies, and overall facility conditions.
Costs at this community start at $3,250 and range up to $7,200. The average price in the community is $5,225, which is less than the average price in the area of $6,419. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
