Windsor Elmhaven Care Center is a nursing home facility located in Stockton, California. Primarily focused on providing skilled nursing and rehabilitation services, it caters to residents who require short-term or long-term care. The facility participates in both Medicare and Medicaid programs and has been a Medicare participant since April 3, 1967. It offers comprehensive care including physical, occupational, and speech therapy, along with 24-hour nursing support. The center is equipped to manage a spectrum of healthcare needs such as stroke recovery, pain management, complex wound care, tracheostomy care, and dialysis, among others. Additional services include restorative nursing, IV therapies, and specialized care like hospice and memory care. For residents with specific requirements, the facility provides podiatry, dental, and hearing care services. Resident and family counseling is available to support emotional and social wellbeing, accommodating communication in Spanish where needed.
Despite these offerings, past reviews highlight significant concerns about the facility's operation. Many reviews point to issues such as understaffing, which reportedly leads to inadequate patient care and unmet basic needs. Complaints about the loss of personal items and restrictions on family visiting rights have been noted. While some individual staff members and therapists have been mentioned positively for their professional demeanor, the overarching critical feedback suggests systemic challenges within the facility. Families have raised alarms regarding poor hygiene, response times, and communication, advising caution to others considering the facility for loved ones. These consistent concerns indicate areas where the facility could aim to improve the quality of care and address administrative responsiveness.
Costs at this community start at $6,939 and range up to $8,500. The average price in the community is $7,720, which is more than the average price in the area of $5,930. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.