Windsor Gardens Convalescent Center of Anaheim, nestled in the vibrant city of Anaheim, California, is a dedicated nursing home focused on providing comprehensive long-term care services for its residents. With a capacity to house 128 residents, the facility is both Medicare and Medicaid certified, having proudly participated in the Medicare program since January 3, 1997. This certification ensures that Windsor Gardens adheres to federal health and safety standards, providing a framework for care that is accessible to a wide range of residents.
The center emphasizes the importance of holistic care, offering not only medical support but also resident and family counseling services. These services are designed to foster open communication and strong support networks, vital for both residents and their loved ones as they navigate the complexities of long-term care. This commitment to family involvement is a cornerstone of Windsor Gardens' philosophy, recognizing the crucial role of family in the well-being of residents.
In terms of amenities, Windsor Gardens strives to provide a comfortable and supportive environment. The facility includes communal areas where residents can gather for social interaction, participate in scheduled activities, or simply relax in a welcoming atmosphere. While specific amenities such as gardens, therapy rooms, or recreational facilities are not detailed in available resources, the center's location in Anaheim offers residents access to the city's numerous attractions and community resources.
Despite these foundational services, reviews of Windsor Gardens Convalescent Center have raised significant concerns regarding the quality of care and responsiveness of the staff. Many critiques suggest a lack of urgency in care delivery and inadequate patient support, pointing to specific issues such as unattended patients, insufficient pain management, and communication barriers, particularly language challenges with staff. Reports of unclean and unsafe conditions have also been noted. Some residents and their families have felt the need to hire private caregivers for essential tasks, like bathing, due to perceived lapses in staff professionalism. While there are positive comments highlighting caring and affectionate staff members, these are often overshadowed by more prevalent negative experiences, prompting potential residents and their families to exercise caution when considering this facility.
Windsor Gardens is situated in an area rich with cultural and recreational opportunities, providing potential for community outings and engagement with the broader Anaheim community. This external environment can enhance the quality of life for residents who are able to participate in off-site activities, offering a change of scenery and a chance to enjoy the lively spirit of Anaheim.
Ultimately, while Windsor Gardens Convalescent Center of Anaheim offers essential care services and has a longstanding history within the Medicare program, it is important for prospective residents and their families to thoroughly investigate and consider both the facility's offerings and the mixed reviews to ensure it aligns with their expectations and needs.
Costs at this community start at $13,323 and range up to $15,455. The average price in the community is $14,389, which is more than the average price in the area of $6,141. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
