Windsor House, located in Huntsville, Alabama, is a nursing home facility certified by Medicare and Medicaid. It provides a variety of services aimed at supporting its 103 current occupants with their medical and daily needs. The facility offers comprehensive 24-hour skilled nursing care, ensuring that residents have access to continuous medical support and care management for conditions such as diabetes, cardiac concerns, and oncology. Physicians and trained nurses at Windsor House administer medication, provide pain management, and cater to those requiring non-ambulatory and ambulatory care, incontinence care, wound care, and stroke and memory care. Residents also have access to specialized services, including occupational and physical therapy, outpatient rehabilitation, speech and swallowing therapy, and IV therapies. The nursing home supports residents through diabetes management programs, dialysis, and also offers hospice and respite care. For further personalized care, Windsor House engages in medication management and offers clubs and community engagement opportunities to enhance residents' social experiences and overall wellbeing.
In addition to medical care, Windsor House offers a suite of amenities to meet the diverse needs of its residents. The facility includes a barber/beauty salon for personal grooming and wellness, and offers memory care for those with cognitive impairments. Engaging activities and fitness programs are available to promote physical health, supplemented by dental care services for comprehensive healthcare. The facility also offers resident and family counseling to support emotional and mental health needs.
Transportation services at Windsor House include both complimentary options and transportation available at an additional cost. These services are designed to facilitate residents’ access to medical appointments and non-medical errands or social outings, enhancing their autonomy and ability to engage with the wider community. The exact purposes of these services are tailored to individual resident needs, whether for reaching medical services or participating in social activities.
The reviews of Windsor House vary significantly. Positive feedback highlights the supportive administration, excellent therapy services, and the attentive nature of the nursing staff, with improvements noted following recent staff changes. Residents’ family members often speak about the responsive staff and the thorough healthcare approaches that have resulted in improvements in their relatives' conditions. However, numerous critical reviews mention neglect, lack of adequate medical care, and poor hygiene practices, including reports of unattended bed sores and inadequate incident handling. Some reviews describe the building facilities as outdated and suggest that staffing shortages sometimes impact the quality of service, leaving some residents’ needs unmet. This mixed feedback indicates variability in personal experiences at Windsor House.
Costs at this community start at $4,886 and range up to $4,886. The average price in the community is $4,886, which is more than the average price in the area of $4,543. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
