Bear Mountain At Andover, located in Andover, Massachusetts, is a nursing home and assisted living facility certified by both Medicare and Medicaid. It has been a Medicare participant since October 1992 and currently accommodates 119 residents. The facility provides a comprehensive range of care and medical support services, including skilled nursing, physical therapy, stroke care, wound care, and specialized rehabilitation programs. The medical staff, including nurses and therapists, focus on pain management, stroke recovery, and speech therapy, tailoring treatments to individual needs. Additional support services include hospice care and resident/family counseling, ensuring a holistic approach to resident well-being.
The facility is equipped with a variety of amenities designed to enhance the quality of life for its residents. These include a barber/beauty salon, clubs and communities for social engagement, and laundry/dry cleaning services to maintain residents' comfort and dignity. Bear Mountain at Andover has a multifaceted approach to care, noted for its efforts in creating a warm atmosphere that some families describe as homelike. However, reviews indicate mixed experiences, with some residents and families acknowledging the dedicated care from the nursing staff and administrative involvement from leaders like the Director of Nursing. Meanwhile, critical feedback highlights issues such as slow response times, potential understaffing, cleanliness concerns, and food quality, particularly during the COVID-19 pandemic. In response, the facility has reportedly been making efforts to enhance the quality of care and amenities, ensuring a supportive environment for both short-term recovery and long-term health management.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $7,182, which is less than the average price in the area of $7,742. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.