Wingate at Brewster is a senior living community located in Brewster, Massachusetts, primarily offering skilled nursing and rehabilitation services. The facility serves individuals needing both short-term rehabilitation and long-term care, focusing on delivering medical and therapeutic assistance to its residents. The community is designed to support patients who require various health and rehabilitation services, ensuring a comprehensive approach to geriatric care.
The care and support services at Wingate at Brewster encompass a range of specialized programs and offerings. This includes clubs and communities that engage residents in social and recreational activities, promoting a sense of community and mental well-being. The Pulmonary Rehabilitation Program is a key service for patients with breathing difficulties, focusing on improving respiratory health and overall quality of life. Medication coordination ensures that residents’ pharmaceutical needs are meticulously managed, providing safe and accurate administration of medications. Respite care offers temporary relief for primary caregivers by providing short-term, professional care to their loved ones. In addition, courtesy transportation to medical appointments guarantees residents have access to necessary external medical services. The facility also provides targeted diabetes care, involving regular monitoring and management of diabetes to help maintain residents’ health and wellness effectively.
For transportation, Wingate at Brewster provides residents with easy access to public transportation, facilitating mobility for both medical and non-medical purposes. This service helps residents attend off-site medical appointments and participate in community activities, thereby enhancing their independence and connectivity to the local area.
Resident and family reviews of Wingate at Brewster present a mixed picture of the facility's services. Some reviews indicate significant dissatisfaction with care quality, citing inappropriate medical practices and unprofessional staff behavior, including an intimidating case manager with poor communication skills. Specific criticisms included improper medical procedures, subpar physical therapy, and unappealing food. Conversely, another review depicts a favorable experience, commending the facility staff for their care and dedication, including those in housekeeping and culinary roles. Despite praises for the warm staff, communication from management appears lacking, with reports of unreturned phone calls impacting customer service perceptions. Overall, feedback suggests varying experiences, pointing to potential areas for service enhancement, especially in consistent communication and staff training.
Costs at this community start at $3,820 and range up to $11,195. The average price in the community is $7,508, which is less than the average price in the area of $7,571. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.