Vero Health & Rehab of Hampden, located in Hampden, Massachusetts, is a nursing home certified by Medicare and Medicaid, having been a Medicare participant since May 27, 1980. The facility provides various medical and supportive care services for its residents. Among the services offered are wound care, vision care, and dental care, ensuring that a range of health needs can be addressed within the same facility. Additionally, Vero Health & Rehab of Hampden offers resident and family counseling, aimed at providing emotional and psychological support to both residents and their families. With a current occupancy of 96 residents, the facility provides structured support to a significant number of individuals in need of nursing care.
Reviews of Vero Health & Rehab of Hampden reveal a predominantly negative perception of the facility, with numerous past residents and families reporting unsatisfactory care quality. Issues frequently cited include reports of mismanagement that have resulted in an unclean environment with noticeable odors and hygiene concerns. Frequent COVID-19 lockdowns have been mentioned, complicating communication with families. Challenges in medication administration have been noted, alongside organizational shortcomings such as residents wearing others' clothing and personal items being lost. While a few positive reviews mention attentive care and a clean environment, suggesting variability in experiences, the majority of feedback describes staff as unfriendly or disengaged. However, some acknowledge that staff, though compassionate in some cases, appear overworked, likely due to understaffing. Overall, the facility has received considerable criticism regarding its care standards from residents and families alike.
Costs at this community start at $11,755 and range up to $13,636. The average price in the community is $12,695, which is more than the average price in the area of $7,914. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
