Vero Health & Rehab of South Hadley, located in South Hadley, Massachusetts, is a facility offering a combination of nursing home and assisted living services. With a capacity to accommodate 125 residents, it is certified by Medicare and Medicaid and has been participating in the Medicare program since March 27, 2001. The facility places a focus on comprehensive medical care and rehabilitation services, including cardiac care, stroke care, palliative care, and memory care. It offers a range of therapies such as occupational, physical, and speech therapy. Residents have access to specialized clinics for chronic disease management, dialysis, and pulmonary rehabilitation programs. Podiatry and peritoneal dialysis are also available. Moreover, the facility supports various languages including English, Spanish, Chinese, French, German, Hindi, and Vietnamese, aiming to cater to a diverse resident population.
The care services at Vero Health & Rehab are extensive, encompassing medication management, wound care, pain management, and more focused care such as hospice. The facility also aims to provide lifestyle and community support through clubs and community activities, balance and fitness programs, speech therapy, and resident/family counseling. To enhance residents' comfort and convenience, amenities such as a barber/beauty salon, laundry/dry cleaning services, and outpatient rehabilitation are offered. Despite such services, reviews portray a largely negative impression of the care quality and staff responsiveness, highlighting issues with insufficient staffing, poor communication, and unprofessional administration. Many family members express concerns about difficulty in reaching staff and addressing health-related issues. However, positive experiences are mentioned regarding the compassionate nursing staff and the dedicated therapy team. Nonetheless, the reviews predominantly caution against selecting this facility due to systemic issues affecting the quality of patient care.
Costs at this community start at $2,000 and range up to $9,815. The average price in the community is $5,908, which is less than the average price in the area of $7,768. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
