Sixteen Acres Healthcare Center is a healthcare facility located in Springfield, Massachusetts. It provides a range of care services, primarily focusing on nursing home care, while offering assisted living options for its residents. The center is certified by both Medicare and Medicaid and has been a participant in the Medicare program since July 1, 1990. As of the latest data, the facility accommodates 105 occupants. In terms of medical and support services, Sixteen Acres Healthcare Center offers a variety of therapies and care options, including occupational, physical, and speech therapy. Specialized care such as stroke care, cardiac care, pain management, and wound care is also available to support residents with specific medical needs. Nursing care is provided by licensed practical nurses available around the clock, ensuring continuous care. Additional services include dental care, pharmacy access, and respite and hospice care. Memory care is offered for residents with cognitive impairments, and the facility also features a barber/beauty salon for personal care. For resident engagement, the facility hosts clubs and communities and provides resident and family counseling.

Despite the comprehensive list of services, reviews from residents and their families suggest concerns about the quality of care and staff attitudes at Sixteen Acres Healthcare Center. Reports of neglect and poor treatment are common, with indications that the facility may be understaffed, leading to issues such as residents being left in soiled conditions and medications not being administered in a timely manner. Some residents and family members have expressed dissatisfaction with the responsiveness of the nursing staff and have noted rude and careless behaviors, including severe lapses in infection control practices during the pandemic. Physical and occupational therapy services have received positive remarks, yet the overall sentiment is one of dissatisfaction. Many residents and their families have considered transitioning away from this facility due to significant concerns regarding safety and quality of service.

Costs at this community start at $2,595 and range up to $9,815. The average price in the community is $6,205, which is less than the average price in the area of $7,928. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.