Bear Mountain At West Springfield is a nursing home facility located in West Springfield, Massachusetts. It provides a variety of services designed to meet the needs of both short-term rehabilitation and long-term care residents. The facility is home to 141 current occupants and offers a comprehensive range of care, including physical, occupational, and speech therapies. In addition, Bear Mountain is equipped to provide skilled nursing and post-acute care services. The facility is certified by Medicare and Medicaid and has been a Medicare participant since January 1, 1979. The staff at Bear Mountain is composed of professionals trained to offer specialized care, such as wound management, with a focus on creating an environment that enhances the quality of life and supports the healing process for their residents. They also offer dental care services in cooperation with Saint Louis University Hospital, and they have introduced improvements in their rehabilitation programs to better serve their residents’ needs.
Beyond the medical and rehabilitative services, Bear Mountain at West Springfield offers amenities such as resident and family counseling, aimed at fostering strong support systems for residents. The facility maintains both a welcoming environment and a diversified activity schedule tailored to senior residents. Feedback from family reviews highlights mixed experiences, with some praising the attentive and compassionate care, particularly in rehabilitation. Nonetheless, there have been reports of organizational issues and staff responsiveness concerns, including instances of poor communication, inattentive staff, and procedural mishaps in emergencies. The facility has demonstrated strengths in certain areas of care, yet continues to face challenges in maintaining consistency in service delivery and addressing communication and staffing issues effectively.
Costs at this community start at $11,755 and range up to $13,636. The average price in the community is $12,695, which is more than the average price in the area of $7,914. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
