Winterberry Heights Senior Living, located in Bangor, ME, provides a range of care services specializing in memory care while also offering assisted living and independent living options. Designed to support residents with various levels of assistance, the facility aims to create a nurturing environment that fosters independence alongside safety and well-being. While there are several activities available, including arts and crafts and game sessions, the facility has received mixed reviews regarding the quality of care and staffing levels.

The care services at Winterberry Heights include comprehensive support for residents with specific needs. Incontinence care is provided to ensure dignity and comfort, along with ambulatory care for residents who require assistance with walking or moving around the facility. Medication management is also an integral aspect of the support offered, where staff helps residents manage their prescriptions effectively. The on-site nursing staff is available to oversee general health care needs, while occupational and physical therapists provide rehabilitation services to help residents regain or maintain independence in daily tasks. Additionally, a podiatrist is available to address foot health concerns, and a speech therapist offers services to those experiencing communication difficulties. For residents with diabetes, specialized care is included to assist in managing their condition.

Transportation services at Winterberry Heights facilitate both medical and non-medical needs, with complementary transportation available for residents. This service supports access to medical appointments as well as participation in community activities or outings, promoting engagement with the wider community. The facility also features an activity center where residents can participate in organized events, enhancing social interaction and overall well-being.

While Winterberry Heights boasts a bright and clean environment with an array of amenities and activities, family reviews indicate concerns regarding staffing consistency and care quality. Many families have highlighted issues such as inadequate staff levels, particularly during peak hours, leading to instances of neglect and unclean living conditions. This feedback suggests that while some residents thrive in this setting, particularly those requiring lighter assistance, others needing more intensive support may not receive the attention they require. The staff is often described as polite and helpful, but high turnover rates and overworked caregivers have led to inconsistencies in care, raising questions about the overall support for residents requiring extensive assistance.

Costs at this community start at $5,000 and range up to $5,975. The average price in the community is $5,538, which is less than the average price in the area of $6,556. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.