Worcester Health Center is located in Worcester, Massachusetts, and it primarily operates as a nursing home facility. It provides a range of care services designed to support residents with various health and rehabilitation needs. The main types of care available at the facility include long-term nursing care, respite care, and several therapeutic services such as speech therapy, occupational therapy, and physical therapy. The facility also features amenities aimed at enhancing residents' quality of life, including a barber and beauty salon for grooming and personal care.
Worcester Health Center offers respite care for individuals who need temporary support while their regular caregivers take a break. This service includes general nursing care and supervision in a structured environment. The facility's speech therapy program aims to assist residents in improving their communication skills, particularly for those recovering from strokes or other conditions affecting their speech. Through occupational therapy, residents are guided to regain daily living skills, promoting greater independence and adaptability in their routines. Physical therapy services focus on improving mobility, strength, and overall physical function, tailored to individual recovery plans. Additionally, the on-site barber and beauty salon provides personal grooming services, allowing residents to maintain their appearance in a comfortable setting.
However, reviews of Worcester Health Center are largely negative, with many family members and residents expressing dissatisfaction with the quality of care and attentiveness from staff. Common complaints involve neglect in basic care such as bathing and inadequate administration of therapies, accompanied by poor communication from medical staff. Furthermore, there are serious concerns about allegations of abuse and unprofessional behavior towards patients. Despite these challenges, some reviews highlight a clean environment, satisfactory food options, and occasional positive interactions where staff have successfully aided residents' independence. Acknowledging the issues, the facility's new leadership has stated intentions of improvement through expanded programs and open channels for feedback, suggesting efforts to enhance care quality and responsiveness. Families considering Worcester Health Center are advised to exercise caution and maintain regular oversight to ensure their loved ones receive proper attention and care.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $7,182, which is less than the average price in the area of $7,913. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
